FAQs

Where do you deliver to?

Republic of Ireland

How much does delivery cost?

Delivery anywhere in Ireland €5

How can I track my order?

If you haven't received your parcel in the expected time, please drop us a line at tarasonlineshop@gmail.com. We'll supply you with a tracking number, which you can use to find the whereabouts of your parcel.

What if I am not there at the delivery address when the parcel arrives?

If you are not in to sign for a delivery, collection of your parcel is quick and easy. The Courier will leave a card letting you know that they have attempted to deliver the parcel, giving a time after which you can collect it from your local sorting office.

What do I do if my parcel has not arrived

If you haven't received your parcel in the expected time, please drop us a line at tarasonlineshop@gmail.com. We'll supply you with a tracking number, which you can use to find the whereabouts of your parcel.

Can I return items?

Yes – of course if you are not happy with your purchase, we will be happy to arrange an exchange or refund. IF you wish to return an order, please contact us at tarasonlineshop@gmail.com and we will issue you with a Return Code and details of how to return your order.

Please note, a Return Code is required for your refund or exchange to be processed.All sale, discounted or promotional items must be returned within 7 days from your order delivered date.

On some items there may be no return because they are heavily discounted."PLease let me know if you have any questions on the above.l